ObjectionsThe client may lodge with SA an objection to notification of assessment when:
the client disagrees with the appointment of one or more than one member of the assessor team,
the client disagrees with the duration of the assessment,
the client disagrees with other conditions for performing the assessment, as defined in the notification.
What is the procedure for lodging and handling an…
AppealsThe client may lodge an appeal when disagreeing with any of the following decisions made by SA in accreditation procedure:
decision on accreditation (e.g. refusal to grant accreditation, refusal to grant extended scope of accreditation, suspension or withdrawal of accreditation for the complete scope or part thereof),
a decision to refuse an application for introduction of an…
ComplaintsAn accredited CAB or any other complainant may communicate a complaint to SA when:
they are dissatisfied with the work of SA,
they are dissatisfied with the work of CABs holding SA’s or some other accreditation service’s accreditation,
they establish that a non-accredited CABis making direct or indirect reference to SA’s or some other accreditation body’s…
Notifying of changesBy signing the contract, the client undertakes, among other, to currently inform SA of any important changes related to his legal or economic status, ownership or organisation; management or key personnel; main operational policy; main resources; facilities, equipment, work procedures within the accredited activity; or any other elements that might affect the accredited…
Extraordinary surveillanceDetails on extraordinary surveillance are provided in the document S03, Rules of accreditation.
In which cases will Slovenian Accreditation (SA) undertake extraordinary surveillance assessment?
SA will undertake an extraordinary surveillance assessment when it has at its disposal information showing disrespect of accreditation requirements or raising doubt as to the…
Extension of scopeDetails on the procedure of extending the scope of accreditation are provided in the document S03, Rules of accreditation.
How to extend or change the scope of accreditation?
Normally, an accredited CAB needs to apply for any extension, such as for:
extending an activity within an existing technical field,
adding a new technical field,
extending the activity to new sites.…
Flowchart of the complete procedure
Maintaining accreditationIn order to maintain an accreditation obtained, the client shall permanently and fully comply with the accreditation requirements. After the grant of accreditation, SA will undertake ordinary (annual) surveillance assessments to check the fulfilment of the requirements for maintenance of accreditation. Accreditation will be valid until withdrawn, i.e. as long as the…
Suspension and withdrawal of accreditationSlovenian Accreditation may make a decision to suspend accreditation, i.e. for a maximum period of 6 months, of the complete scope of accreditation or part thereof, when:
the accredited CAB does not meet the requirements for competence, i.e., when due to the significance of the nonconformities found or due to their recurrence, SA loses confidence in…
Decision on grant of accreditation
After the assessment procedure which determines the scope of accredited activities has been successfully concluded, SA adopts a decision to grant accreditation. SA issues an Accreditation Certificate to the CAB, including an Annex specifying the scope of the accredited activities. Through the grant of accreditation, the…
